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Contact our Corporate Office

Ph: (256) 202 - 4994  |  Email: admin@RainWare.com

Careers & Contracts​

Customer Support Specialist

$10 - $15 per hour - Part-time with Flex-hours

We are seeking qualified individuals interested in becoming a contributing member of our team. You will work directly with customers, manufacturers, and vendors. Our success stems from world-class customer service, key account management, and lean inventory management. RainWare LLC provides itself in paying competitive wages while fostering a family friendly atmosphere. If you thrive in a fast-paced, challenging, and fun work environment you will fit right in at RainWare LLC.

 TRAVEL MAY BE REQUIRED!

 

Responsibilities

  • Order Entry

  • Purchasing

  • Inventory Management

  • Provide order status, product information, account status, pricing, or service to customer/sales rep in a timely manner

  • Maintain close and effective communication with co-workers in sales, office, and warehouse

  • Transmit and receive information with secure websites

  • Creation and retention of records relating to customer and vendor transactions

  • Comprehension of customer and industry specifications

  • Filing and general office duties

  • Other duties as assigned


Qualifications

  • Minimum 2 years experience in customer service

  • Account management

  • Supply chain management experience

  • Thrive in fast paced office with ability to multi-task

  • Strong basic math skills for conversion of different units of measure

  • Strong proficiency in Microsoft Office

  • Great communication skills, written and verbal

  • Superior attention to detail and organizational skills

  • Experience with an ISO-based quality system preferred

  • Experience with SAP would be beneficial​

  • High School Diploma (or equivalent)

  • Certified as Professional CSR a plus​

All applicants must submit to a background screening.